Healthcare providers & payers: 8 Salesforce partners to consider
Eight Salesforce partners for Healthcare providers & payers: Mphasis Silverline, Cloud for Good, CloudSmiths, Persistent, Coforge, Coastal, a TCS…
Patient/member engagement, care coordination and service operations.
| Agency | HQ | Evidence |
|---|---|---|
| Mphasis Silverline | New York City, USA (Silverline); Mphasis is Bangalore-headquartered | Specific service offering |
| Cloud for Good | Asheville, North Carolina, USA | Published relevant offering |
| CloudSmiths | Johannesburg, South Africa (directory listings) | Named case |
| Persistent Systems | Pune, India | Relevant sector practice |
| Coforge | Noida, India | Published relevant offering |
| Tata Consultancy Services | Mumbai, India | Broader practice fit; exact evidence pending |
| Demand Chain | Minnesota, USA (St. Louis Park or Eden Prairie; sources differ) | Published relevant offering |
| Provisio | Chicago, Illinois, USA | Published relevant offering |
Shortlisted
Mphasis Silverline
Health Cloud practice and healthcare references.
HQNew York City, USA (Silverline); Mphasis is Bangalore-headquartered
Founded2009 (Silverline); Mphasis founded 1998
Team400 to 500+ (Mphasis release, LinkedIn)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce Summit Partner (Mphasis release); acquired by Mphasis in October 2023 for about $132 million (reported)
Services
What stands out
- Published financial-services / healthcare / media practice.
- Health Cloud practice and healthcare references.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Specific service offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Cloud for Good
Published nonprofit / education / healthcare practice.
HQAsheville, North Carolina, USA
Founded2010
Team200+ (its 15-year post)
Named clientsNot stated on the pages we checked
Partners & badgesBacked by Tailwind Capital and Salesforce Ventures; Salesforce investment in September 2025; acquired EMS Consulting in March 2026
Services
What stands out
- Published nonprofit / education / healthcare practice.
- Published nonprofit / mission-sector practice.
- Published education-sector practice.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
CloudSmiths
Discovery Health Salesforce implementation.
HQJohannesburg, South Africa (directory listings)
Founded2014 (as a Salesforce partner); merged with Ideas Incorporated in 2016
Team200+ (self-reported)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce Platinum Partner (trade press); part of DVT; later merged with DotModus
Services
What stands out
- Standard Bank sales/service implementation.
- Discovery Health Salesforce implementation.
- SEACOM sales and onboarding implementation.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Named caseFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Persistent Systems
Published healthcare Salesforce transformation reference.
Before you choose: Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
HQPune, India
Founded1990
Team29,500+ employees in 21 countries (its site)
Named clientsIntuit, Mercedes-Benz, ANZ Bank, Johns Hopkins, Mount Sinai
Partners & badgesAWS, Google, Microsoft, Databricks, Snowflake, Salesforce and others listed as partners
Services
Best at
- Software product engineering across the lifecycle
- Product modernization: cloud-native architecture, microservices and APIs
- Data, cloud and AI engineering
Also offers
- Cloud and infrastructure
- Data and analytics
- Enterprise integration and ERP transformation
- CX transformation
Source: Relevant sector practiceFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Coforge
Published platform / integration service scope.
HQNoida, India
Founded1992 (as NIIT Technologies)
TeamAbout 20,500 to 26,000
Named clientsNot stated on the pages we checked
Partners & badgesListed IT services company; Salesforce practice within its partner ecosystem
Services
What stands out
- Published platform / integration service scope.
- Published life-sciences patient-support solution.
- Research candidate for communications & telecom: integration and enterprise crm delivery.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Tata Consultancy Services
Homepage screenshot pending
Research candidate for healthcare providers & payers: cross-cloud transformation.
Before you choose: Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Obtain specific product/workflow proof before treating this as a validated shortlist.
HQMumbai, India
Founded1968
TeamAbout 584,500 (Wikipedia, March 2026)
Named clientsNot stated on the pages we checked
Partners & badgesPartnered with SAP for over 25 years (SAP case study)
Services
Best at
- SAP services from planning through support
- 25+ year SAP partnership (SAP case study)
- S/4HANA Digital Core and Cloud First work
Also offers
- Wider IT, consulting and business services
Source: Broader practice fit; exact evidence pendingFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Demand Chain
Published sector / CRM implementation practice.
HQMinnesota, USA (St. Louis Park or Eden Prairie; sources differ)
Founded2001
TeamAbout 30 to 44
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce consulting partner focused on manufacturing and financial services
Services
What stands out
- Published sector / CRM implementation practice.
- Explicit manufacturing-sector Salesforce practice.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Provisio
Published human-services Salesforce practice.
HQChicago, Illinois, USA
Founded2017 (launch date reported)
TeamAbout 50 to 65 (directory estimates)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce implementation partner specialising in human services
Services
What stands out
- Published human-services Salesforce practice.
- Published nonprofit / mission-sector practice.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
How this shortlist was made: partners were assessed on category-specific evidence, based on public sources, mainly provider sources. A service page establishes a capability claim, not independently verified delivery quality. Team quality and comparable client references still need checking before selection. Reviewed 23 October 2026. The order is not a ranking. See How We Choose.
How to choose
- Ask for a reference with the same scope, and the same platform version where it applies.
- Confirm who will deliver the work and where they are based.
- Agree what is in scope: setup, integration, training and ongoing support.
- Check the partner's current Salesforce partner profile and any Salesforce recognition, then read the evidence link on its card.
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