Communications & telecom: 8 Salesforce partners to consider
Eight Salesforce partners for Communications & telecom: NTT DATA / Apisero, CloudSmiths, Capgemini, VRP Consulting, Wipro, TELUS Digital Salesforce…
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| Agency | HQ | Evidence |
|---|---|---|
| NTT DATA / Apisero | Apisero was based in Chandler, Arizona; NTT DATA is headquartered in Tokyo | Relevant enterprise practice; exact use-case reference pending |
| CloudSmiths | Johannesburg, South Africa (directory listings) | Named case |
| Capgemini | Paris, France | Broader practice fit; exact evidence pending |
| VRP Consulting | San Francisco, USA (most listings); London address also listed | Published relevant offering |
| Wipro / Rizing | Wipro: Bengaluru, India; Rizing: Stamford, Connecticut, USA | Broader practice fit; exact evidence pending |
| TELUS Digital (formerly WillowTree) | TELUS Digital; the mobile practice (WillowTree) is based in Charlottesville, Virginia | Published relevant offering |
| IBM Consulting | Armonk, New York, USA (IBM) | Broader practice fit; exact evidence pending |
| Coforge | Noida, India | Broader practice fit; exact evidence pending |
Shortlisted
NTT DATA / Apisero
Published multi-cloud / integration offering.
Before you choose: Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
HQApisero was based in Chandler, Arizona; NTT DATA is headquartered in Tokyo
FoundedApisero founded 2016
TeamAbout 2,100 added at the 2022 acquisition; about 4,000 consultants in the combined practice (2024 post)
Named clientsNot stated on the pages we checked
Partners & badgesNTT DATA acquired Apisero in 2022; the brand became NTT DATA Salesforce & MuleSoft Services in April 2024
Services
Best at
- Salesforce and MuleSoft integration consulting
- MuleSoft work with 1,500+ certified consultants at the acquisition (company-reported)
Also offers
- Wider NTT DATA IT and business services
Source: Relevant enterprise practice; exact use-case reference pendingFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
CloudSmiths
SEACOM sales and onboarding implementation.
HQJohannesburg, South Africa (directory listings)
Founded2014 (as a Salesforce partner); merged with Ideas Incorporated in 2016
Team200+ (self-reported)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce Platinum Partner (trade press); part of DVT; later merged with DotModus
Services
What stands out
- Standard Bank sales/service implementation.
- Discovery Health Salesforce implementation.
- SEACOM sales and onboarding implementation.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Named caseFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Capgemini
Research candidate for communications & telecom: industry and enterprise platform delivery.
Before you choose: Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Obtain specific product/workflow proof before treating this as a validated shortlist.
HQParis, France
Founded1967
TeamAbout 423,400 people in about 50 countries (end of 2025, third-party)
Named clientsNot stated
Partners & badgesBrands include Capgemini Invent, Capgemini Engineering, Frog and Sogeti
Services
Best at
- Enterprise integration and API programmes
- Microsoft Dynamics 365 and Power Platform CRM
- Cloud, data and AI at scale
Also offers
- Cybersecurity
- Intelligent industry
- Enterprise management
- Group brands: Capgemini Invent, Capgemini Engineering, frog and Sogeti
Source: Broader practice fit; exact evidence pendingFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
VRP Consulting
Published multi-cloud / engineering practice.
HQSan Francisco, USA (most listings); London address also listed
Founded1998
Team450+ (its about page); other profiles 406 to 506
Named clientsNot stated on the pages we checked
Partners & badgesCertified Salesforce Platinum Consulting partner; office in Ukraine
Services
What stands out
- Published multi-cloud / engineering practice.
- Research candidate for slack, teams & collaboration: multi-cloud engineering and integration.
- Research candidate for contact-center & telephony integration: multi-cloud engineering and integration.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Wipro / Rizing
Research candidate for communications & telecom: global industry transformation.
Before you choose: Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Obtain specific product/workflow proof before treating this as a validated shortlist.
HQWipro: Bengaluru, India; Rizing: Stamford, Connecticut, USA
FoundedRizing founded 2003 (ChannelE2E) or other dates in other sources
TeamRizing: 1,300+ in 16 countries (2022 release)
Named clientsNot stated on the pages we checked
Partners & badgesWipro acquired Rizing for $540 million in 2022; Rizing is now Rizing, a Wipro company
Services
Best at
- SAP consulting through Rizing, a Wipro company
- SAP cloud services within Wipro's cloud practice
Also offers
- Wider IT and business services from Wipro
Source: Broader practice fit; exact evidence pendingFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
TELUS Digital (formerly WillowTree)
Published industry / implementation practice.
Before you choose: Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
HQTELUS Digital; the mobile practice (WillowTree) is based in Charlottesville, Virginia
FoundedWillowTree founded 2007-2008; acquired by TELUS International (deal announced Oct 2022)
TeamWillowTree: 1,000+ employees at the 2022 deal (press)
Named clients600+ clients, including Marriott, Charles Schwab, PepsiCo, Airbnb, Google, Microsoft
Partners & badgesAWS, Google, Microsoft Azure, Salesforce and others listed as partners
Services
Best at
- Enterprise consumer mobile apps
- Digital product design and engineering
- Generative AI platform (Fuel iX)
Also offers
- Customer experience services
- Trust and safety
- AI data services
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
IBM Consulting
Research candidate for communications & telecom: enterprise consulting and engineering.
Before you choose: Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Obtain specific product/workflow proof before treating this as a validated shortlist.
HQArmonk, New York, USA (IBM)
FoundedNot stated for the practice
TeamNot stated for the practice
Named clientsNot stated on the pages we checked
Partners & badgesSAP work delivered through Client Innovation Centers using SAP Accelerate and IBM's Ascend for SAP S/4HANA method (job postings)
Services
Best at
- SAP S/4HANA programmes using SAP Accelerate and IBM's Ascend for SAP S/4HANA method (job postings)
- SAP delivery from IBM Consulting Client Innovation Centers
Also offers
- Wider IBM technology and consulting services
- Hybrid cloud and AI work from the IBM group
Source: Broader practice fit; exact evidence pendingFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted
Coforge
Research candidate for communications & telecom: integration and enterprise crm delivery.
HQNoida, India
Founded1992 (as NIIT Technologies)
TeamAbout 20,500 to 26,000
Named clientsNot stated on the pages we checked
Partners & badgesListed IT services company; Salesforce practice within its partner ecosystem
Services
What stands out
- Published platform / integration service scope.
- Published life-sciences patient-support solution.
- Research candidate for communications & telecom: integration and enterprise crm delivery.
Research before choosing
- Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Obtain specific product/workflow proof before treating this as a validated shortlist.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Source: Broader practice fit; exact evidence pendingFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
How this shortlist was made: partners were assessed on category-specific evidence, based on public sources, mainly provider sources. A service page establishes a capability claim, not independently verified delivery quality. Team quality and comparable client references still need checking before selection. Reviewed 23 October 2026. The order is not a ranking. See How We Choose.
How to choose
- Ask for a reference with the same scope, and the same platform version where it applies.
- Confirm who will deliver the work and where they are based.
- Agree what is in scope: setup, integration, training and ongoing support.
- Check the partner's current Salesforce partner profile and any Salesforce recognition, then read the evidence link on its card.
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