Marketing Cloud Engagement implementation: 8 Salesforce partners to consider

Eight Salesforce partners for Marketing Cloud Engagement implementation: ListEngage, Sercante, Gravitai, Merkle, a dentsu company, MarCloud, OSF Digital…

Messaging architecture, data extensions, automation and journey delivery.

AgencyHQEvidence
ListEngageFramingham, Massachusetts, USAPublished relevant offering
SercanteAtlanta, Georgia, USA (FoundHQ)Specific service offering
GravitaiLondon, EnglandPublished relevant offering
Merkle, a dentsu companyColumbia, Maryland, USAPublished relevant offering
MarCloudLiverpool, UKPublished relevant offering
OSF DigitalQuebec City, CanadaPublished relevant offering
Grazitti InteractivePanchkula, India; US headquarters in Sunnyvale (2019 release)Anonymized case
Horizontal DigitalMinneapolis, Minnesota, USAPublished relevant offering
Shortlisted

ListEngage

Published Salesforce marketing / data offering.

HQFramingham, Massachusetts, USA
Founded2004 (CB Insights); 2003 and 2005 in other sources
Team51 to 200 (ZoomInfo, Persana)
Named clientsNot stated on the pages we checked
Partners & badgesMarketing Cloud partner; CB Insights reports acquisition by TCS in October 2025 (single source)

Services

What stands out

  • Published Salesforce marketing / data offering.

Research before choosing

  • Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Grouped with TCS/Coastal; verify contracting practice.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Sercante

Dedicated Marketing Cloud Engagement offering.

HQAtlanta, Georgia, USA (FoundHQ)
Founded2017 (FoundHQ)
Team84 consultants listed on one directory
Named clients500+ projects (Aprika listing)
Partners & badgesSalesforce Ventures investment; operates in the US, UK, Ireland and Canada; focused on Pardot and Marketing Cloud Account Engagement

Services

What stands out

  • Published Salesforce marketing implementation practice.
  • Dedicated Account Engagement implementation practice.
  • Dedicated Marketing Cloud Engagement offering.

Research before choosing

  • Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Specific service offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Gravitai

Published Marketing Cloud implementation service.

HQLondon, England
Founded2013
TeamAbout 18 (Endole) to 60+ (its site, possibly including contractors)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce partner since 2018 (its site); Salesforce Marketing Cloud focus; also an Odoo partner

Services

What stands out

  • Published Marketing Cloud implementation service.

Research before choosing

  • Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Merkle, a dentsu company

Published marketing / data service scope.

Before you choose: Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.

HQColumbia, Maryland, USA
Founded1971
Team12,000 to 16,000 (several sources)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce practice grew through Pexlify (2022), Extentia and Aware Services acquisitions; dentsu reports 1,800 to 3,000 Salesforce certifications

Services

Best at

  • Salesforce implementation and data services
  • Acquired Salesforce specialists including Pexlify, Extentia and Aware Services

Also offers

  • Wider customer experience, data and marketing services from dentsu
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

MarCloud

Published Salesforce marketing implementation practice.

HQLiverpool, UK
Founded2017 (Sortlist); 2018 per FoundHQ
TeamAbout 23 to 28 (directories)
Named clientsNot stated on the pages we checked
Partners & badgesSpecialist in Pardot (Account Engagement), Marketing Cloud and Salesforce CRM

Services

What stands out

  • Published Salesforce marketing implementation practice.

Research before choosing

  • Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

OSF Digital

Published commerce / marketing delivery offering.

HQQuebec City, Canada
Founded2003
TeamAbout 2,000 to 2,200 (Wikipedia, Built In)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce partner since 2010; Salesforce Platinum Partner since 2021 (per Wikipedia)

Services

What stands out

  • Published commerce / marketing delivery offering.

Research before choosing

  • Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Grazitti Interactive

Published Marketing Cloud email/SMS implementation.

HQPanchkula, India; US headquarters in Sunnyvale (2019 release)
Founded2008
TeamAbout 1,200 to 1,900 (company release, Revelio)
Named clientsNot stated on the pages we checked
Partners & badgesOffices in Sunnyvale, Seattle and Edmonton (2019)

Services

What stands out

  • Published Salesforce / marketing / community practice.
  • Published Salesforce/Marketo sync delivery content.
  • Published Marketing Cloud email/SMS implementation.

Research before choosing

  • Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Anonymized caseFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Horizontal Digital

Published customer-experience / AI practice.

HQMinneapolis, Minnesota, USA
Founded2003
TeamAbout 370 (Built In)
Named clientsNot stated on the pages we checked
Partners & badgesOffices in Denver, Dallas, Indianapolis, Dubai, India and Kuala Lumpur; certified Minority Business Enterprise

Services

What stands out

  • Published customer-experience / AI practice.

Research before choosing

  • Request a recent comparable production reference, proposed delivery team, regional coverage and measurable outcomes. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
How this shortlist was made: partners were assessed on category-specific evidence, based on public sources, mainly provider sources. A service page establishes a capability claim, not independently verified delivery quality. Team quality and comparable client references still need checking before selection. Reviewed 23 October 2026. The order is not a ranking. See How We Choose.

How to choose

  • Ask for a reference with the same scope, and the same platform version where it applies.
  • Confirm who will deliver the work and where they are based.
  • Agree what is in scope: setup, integration, training and ongoing support.
  • Check the partner's current Salesforce partner profile and any Salesforce recognition, then read the evidence link on its card.

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