Marketing platform modernization: 8 Salesforce partners to consider
Eight Salesforce partners for Marketing platform modernization: Merkle, a dentsu company, Sercante, ListEngage, MarCloud, OSF Digital, Publicis Sapient…
Assess and transition marketing architecture across product generations.
| Agency | HQ | Evidence |
|---|---|---|
| Merkle, a dentsu company | Columbia, Maryland, USA | Published relevant offering |
| Sercante | Atlanta, Georgia, USA (FoundHQ) | Published relevant offering |
| ListEngage | Framingham, Massachusetts, USA | Published relevant offering |
| MarCloud | Liverpool, UK | Published relevant offering |
| OSF Digital | Quebec City, Canada | Published relevant offering |
| Publicis Sapient | Boston, Massachusetts, USA | Broader practice fit; exact evidence pending |
| Valtech | Paris origin; sources vary (London, Chicago) | Published relevant offering |
| Gravitai | London, England | Published relevant offering |
Merkle, a dentsu company
Published marketing / data service scope.
Before you choose: Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
Services
Best at
- Salesforce implementation and data services
- Acquired Salesforce specialists including Pexlify, Extentia and Aware Services
Also offers
- Wider customer experience, data and marketing services from dentsu
Sercante
Published Salesforce marketing implementation practice.
Services
What stands out
- Published Salesforce marketing implementation practice.
- Dedicated Account Engagement implementation practice.
- Dedicated Marketing Cloud Engagement offering.
Research before choosing
- Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
ListEngage
Published Salesforce marketing / data offering.
Services
What stands out
- Published Salesforce marketing / data offering.
Research before choosing
- Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Grouped with TCS/Coastal; verify contracting practice.
- Request a comparable client reference and confirm the delivery team
MarCloud
Published Salesforce marketing implementation practice.
Services
What stands out
- Published Salesforce marketing implementation practice.
Research before choosing
- Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
OSF Digital
Published commerce / marketing delivery offering.
Services
What stands out
- Published commerce / marketing delivery offering.
Research before choosing
- Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
Publicis Sapient
Research candidate for marketing platform modernization: customer experience, commerce and data.
Before you choose: Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Obtain specific product/workflow proof before treating this as a validated shortlist.
Services
Best at
- Salesforce transformation programmes
- Salesforce capability in Australia and New Zealand through Tquila ANZ
Also offers
- Wider digital transformation and consulting services
Valtech
Published product / process service scope.
Before you choose: Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
Services
Best at
- Enterprise and B2B commerce
- Composable commerce platforms
- Experience design with data and engineering
Also offers
- Marketing creativity and performance
- Enterprise transformation
- Data and AI
Gravitai
Published Marketing Cloud implementation service.
Services
What stands out
- Published Marketing Cloud implementation service.
Research before choosing
- Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
- Verify current contracting entity, delivery location, named team and comparable references.
- Request a comparable client reference and confirm the delivery team
How to choose
- Ask for a reference with the same scope, and the same platform version where it applies.
- Confirm who will deliver the work and where they are based.
- Agree what is in scope: setup, integration, training and ongoing support.
- Check the partner's current Salesforce partner profile and any Salesforce recognition, then read the evidence link on its card.
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