Marketing platform modernization: 8 Salesforce partners to consider

Eight Salesforce partners for Marketing platform modernization: Merkle, a dentsu company, Sercante, ListEngage, MarCloud, OSF Digital, Publicis Sapient…

Assess and transition marketing architecture across product generations.

AgencyHQEvidence
Merkle, a dentsu companyColumbia, Maryland, USAPublished relevant offering
SercanteAtlanta, Georgia, USA (FoundHQ)Published relevant offering
ListEngageFramingham, Massachusetts, USAPublished relevant offering
MarCloudLiverpool, UKPublished relevant offering
OSF DigitalQuebec City, CanadaPublished relevant offering
Publicis SapientBoston, Massachusetts, USABroader practice fit; exact evidence pending
ValtechParis origin; sources vary (London, Chicago)Published relevant offering
GravitaiLondon, EnglandPublished relevant offering
Shortlisted

Merkle, a dentsu company

Published marketing / data service scope.

Before you choose: Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.

HQColumbia, Maryland, USA
Founded1971
Team12,000 to 16,000 (several sources)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce practice grew through Pexlify (2022), Extentia and Aware Services acquisitions; dentsu reports 1,800 to 3,000 Salesforce certifications

Services

Best at

  • Salesforce implementation and data services
  • Acquired Salesforce specialists including Pexlify, Extentia and Aware Services

Also offers

  • Wider customer experience, data and marketing services from dentsu
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Sercante

Published Salesforce marketing implementation practice.

HQAtlanta, Georgia, USA (FoundHQ)
Founded2017 (FoundHQ)
Team84 consultants listed on one directory
Named clients500+ projects (Aprika listing)
Partners & badgesSalesforce Ventures investment; operates in the US, UK, Ireland and Canada; focused on Pardot and Marketing Cloud Account Engagement

Services

What stands out

  • Published Salesforce marketing implementation practice.
  • Dedicated Account Engagement implementation practice.
  • Dedicated Marketing Cloud Engagement offering.

Research before choosing

  • Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

ListEngage

Published Salesforce marketing / data offering.

HQFramingham, Massachusetts, USA
Founded2004 (CB Insights); 2003 and 2005 in other sources
Team51 to 200 (ZoomInfo, Persana)
Named clientsNot stated on the pages we checked
Partners & badgesMarketing Cloud partner; CB Insights reports acquisition by TCS in October 2025 (single source)

Services

What stands out

  • Published Salesforce marketing / data offering.

Research before choosing

  • Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Grouped with TCS/Coastal; verify contracting practice.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

MarCloud

Published Salesforce marketing implementation practice.

HQLiverpool, UK
Founded2017 (Sortlist); 2018 per FoundHQ
TeamAbout 23 to 28 (directories)
Named clientsNot stated on the pages we checked
Partners & badgesSpecialist in Pardot (Account Engagement), Marketing Cloud and Salesforce CRM

Services

What stands out

  • Published Salesforce marketing implementation practice.

Research before choosing

  • Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

OSF Digital

Published commerce / marketing delivery offering.

HQQuebec City, Canada
Founded2003
TeamAbout 2,000 to 2,200 (Wikipedia, Built In)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce partner since 2010; Salesforce Platinum Partner since 2021 (per Wikipedia)

Services

What stands out

  • Published commerce / marketing delivery offering.

Research before choosing

  • Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Publicis Sapient

Research candidate for marketing platform modernization: customer experience, commerce and data.

Before you choose: Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Obtain specific product/workflow proof before treating this as a validated shortlist.

HQBoston, Massachusetts, USA
Founded1990 (as Sapient)
TeamAbout 20,000 (Wikipedia, Built In)
Named clientsNot stated on the pages we checked
Partners & badgesSubsidiary of Publicis Groupe since 2015; acquired Tquila ANZ to expand its Salesforce capabilities

Services

Best at

  • Salesforce transformation programmes
  • Salesforce capability in Australia and New Zealand through Tquila ANZ

Also offers

  • Wider digital transformation and consulting services
Source: Broader practice fit; exact evidence pendingFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Valtech

Published product / process service scope.

Before you choose: Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.

HQParis origin; sources vary (London, Chicago)
Founded1993
TeamAbout 7,500 people in 60+ offices (company claim, via search)
Named clientsEton, Discover, Lexus, Mandarin Oriental, Mars
Partners & badgesAdobe, Google, Microsoft and Optimizely partner; Fast Company Best Workplaces for Innovators

Services

Commerce accelerationExperience elevationEnterprise transformationMarketing creativity and performanceData and AI

Best at

  • Enterprise and B2B commerce
  • Composable commerce platforms
  • Experience design with data and engineering

Also offers

  • Marketing creativity and performance
  • Enterprise transformation
  • Data and AI
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
Shortlisted

Gravitai

Published Marketing Cloud implementation service.

HQLondon, England
Founded2013
TeamAbout 18 (Endole) to 60+ (its site, possibly including contractors)
Named clientsNot stated on the pages we checked
Partners & badgesSalesforce partner since 2018 (its site); Salesforce Marketing Cloud focus; also an Odoo partner

Services

What stands out

  • Published Marketing Cloud implementation service.

Research before choosing

  • Confirm the current product SKU and migration path; Engagement, Account Engagement and newer platform products differ. Published collateral supports relevance, not an independently verified quality/outcome ranking.
  • Verify current contracting entity, delivery location, named team and comparable references.
  • Request a comparable client reference and confirm the delivery team
Source: Published relevant offeringFacts from the company’s own website and public sources, checked 23 October 2026. Not a ranking.
How this shortlist was made: partners were assessed on category-specific evidence, based on public sources, mainly provider sources. A service page establishes a capability claim, not independently verified delivery quality. Team quality and comparable client references still need checking before selection. Reviewed 23 October 2026. The order is not a ranking. See How We Choose.

How to choose

  • Ask for a reference with the same scope, and the same platform version where it applies.
  • Confirm who will deliver the work and where they are based.
  • Agree what is in scope: setup, integration, training and ongoing support.
  • Check the partner's current Salesforce partner profile and any Salesforce recognition, then read the evidence link on its card.

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