Customer service & support operations: 8 HubSpot partners to consider
Eight HubSpot partners for Customer service & support operations: SmartBug Media, Huble, OneMetric, New Breed, RevOps HQ, Simple Strat, Denamico, Heyoo.…
Service Hub setup, ticketing, support workflows, self-service and customer context.
| Agency | HQ | Evidence |
|---|---|---|
| SmartBug Media | Newport Beach, California, USA (most directories; one lists Irvine) | Service offering |
| Huble | UK (London per a directory); office in Munich | Service offering |
| OneMetric | Offices in New York, London, Dubai and Gurugram (no HQ labelled) | Client case study |
| New Breed | Boston area, USA (third-party listing; not confirmed on its site) | Named case study |
| RevOps HQ | Remote (HubSpot listing) | Official partner profile |
| Simple Strat | Fully remote, US-distributed (its site) | Official partner profile |
| Denamico | Remote (HubSpot listing); Minneapolis per one directory | Official partner profile |
| Heyoo | London, UK and Dubai (its description) | Official partner profile |
Shortlisted
SmartBug Media
HubSpot tier: Elite, reported by the provider
Published offering covers service automation, ticketing, portals and knowledge bases.
HQNewport Beach, California, USA (most directories; one lists Irvine)
Founded2007 (Clutch, Built In)
TeamAbout 170 (third-party)
Named clientsValutrades, Access, MW Components, Bicycle Health, LG NOVA
Partners & badgesHubSpot Elite Solutions Partner (tier reported by the provider); HubSpot Partner of the Year recognitions (per its listings)
Services
What stands out
- Dedicated industry offerings with named cases in SaaS, manufacturing, healthcare and financial services
- HubSpot-hosted CMS showcase (Bicycle Health)
- Broad coverage across CRM, service, CMS and AI
Research before choosing
- Request a comparable client reference and confirm proposed delivery team.
- Financial services evidence is strongest for marketing and CMS; validate CRM implementation depth separately
- Headquarters, founding year and headcount differ across directories
- Request a comparable client reference and confirm the delivery team
Source: Service offeringFacts from the company’s own website and public sources, checked 22 October 2026. Not a ranking.
Shortlisted
Huble
HubSpot tier: Elite, reported by the provider
Implementation offering includes Service Hub onboarding with architecture, migration and adoption support.
HQUK (London per a directory); office in Munich
FoundedHubSpot partner since 2012 (its site)
Team140+ (a competitor roundup, 2023; verify)
Named clientsGarage Living
Partners & badgesHubSpot Elite Solutions Partner (tier reported by the provider); first Elite partner headquartered in the UK (its 2020 post); 250+ CRM implementations (company-reported)
Services
What stands out
- Garage Living case documents HubSpot and DealHub CPQ delivery
- Migration offering covers Salesforce, Dynamics and legacy CRM sources with data-quality controls
- Implementation approach covers process engineering, architecture and governance
Research before choosing
- Request a comparable client reference and confirm proposed delivery team.
- Headcount comes from a competitor's blog; verify it
- Strong for DealHub-integrated CPQ; not proof of a native Revenue Hub CPQ delivery
- The international healthcare case is anonymized
Source: Service offeringFacts from the company’s own website and public sources, checked 22 October 2026. Not a ranking.
Shortlisted
OneMetric
HubSpot tier: Elite, per HubSpot directory
AI platform case describes Marketing, Sales and Service Hub workflows across teams.
HQOffices in New York, London, Dubai and Gurugram (no HQ labelled)
FoundedNot stated
Team150+ HubSpot, RevOps and DevOps experts; 750+ customers serviced (company-reported)
Named clientsPearson, Ventrata, C&C Consulting, The Buzzlab
Partners & badgesHubSpot Elite Partner; Salesforce partner; Google Partner; ISO 27001
Services
What stands out
- HubSpot Elite Solutions Partner, with CRM implementation, integration, migration and onboarding accreditations on HubSpot's directory
- Published case studies with results: Qashio (+63% target attainment) and Tata Communications (+35% Tier 1 account engagement in 60 days)
- Applied AI example documented in HubSpot's customer showcase (Incentivio), with human approval on outreach
Research before choosing
- Request a comparable client reference and confirm proposed delivery team.
- Customer counts (750+), team size (150+ experts) and SOC 2 Type II are company-reported; ask for evidence
- Founding year and headcount not stated
- Pricing not published
Source: Client case studyFacts from the company’s own website and public sources, checked 22 October 2026. Not a ranking.
Shortlisted
New Breed
HubSpot tier: Elite, per HubSpot directory
Pricebook case describes customer support and onboarding processes in a multi-Hub implementation.
HQBoston area, USA (third-party listing; not confirmed on its site)
Founded2002 (third-party listing)
TeamNot stated
Named clientsServiceTitan, Peerless, Pricebook
Partners & badgesHubSpot Elite Solutions Partner (HubSpot directory); three-time North American Partner of the Year and 500+ HubSpot implementations (company-reported)
Services
What stands out
- Among HubSpot's earliest solutions partners, about two decades (its site)
- Named case studies, including ServiceTitan lead qualification and handoff automation
- Published case library spanning SaaS, support operations and ERP-connected quoting
Research before choosing
- Request a comparable client reference and confirm proposed delivery team.
- Headquarters and team size are not confirmed on the pages we checked
- The Peerless case page mixes security and manufacturing descriptions; validate it directly
- Its use of HubSpot agents on itself is not the same as a client deployment
Source: Named case studyFacts from the company’s own website and public sources, checked 22 October 2026. Not a ranking.
Shortlisted
RevOps HQ
HubSpot tier: Gold, per official partner profile
HubSpot implementation, integration, migration, managed administration and role-based enablement.
HQRemote (HubSpot listing)
FoundedNot stated
TeamNot stated
Named clientsNot stated on the pages we checked
Partners & badgesHubSpot Gold Solutions Partner (HubSpot listing); serves North America
Services
What stands out
- HubSpot implementation, integration, migration, managed administration and role-based enablement.
- Dedicated managed administration, implementation and role-based enablement engagements.
Research before choosing
- Relevant HubSpot operations capability. Confirm a comparable process implementation, measurable outcomes and proposed delivery team.
- Sector shortlist supported by the cited offering or client listing. Validate the same business model, region and project scope.
- Broader integration capability; the cited source does not establish this exact connector implementation. Request an exact-platform client reference, architecture and support plan.
- Request a comparable client reference and confirm the delivery team
Source: Official partner profileFacts from the company’s own website and public sources, checked 22 October 2026. Not a ranking.
Shortlisted
Simple Strat
HubSpot tier: Diamond, per official partner profile
HubSpot consulting, migration, custom API integrations and sales/customer-success enablement.
HQFully remote, US-distributed (its site)
FoundedHubSpot partner since 2017
TeamAbout 13 (third-party directory)
Named clientsNot stated on the pages we checked
Partners & badgesHubSpot Diamond Solutions Partner; hosts the HubSpot Hacks YouTube channel
Services
What stands out
- SaaS-specific CRM workflows include referrals, associations and renewal-related visibility.
- HubSpot consulting, migration, custom API integrations and sales/customer-success enablement.
Research before choosing
- Relevant HubSpot operations capability. Confirm a comparable process implementation, measurable outcomes and proposed delivery team.
- Confirm a comparable implementation reference and delivery team before selection.
- Relevant HubSpot operations capability. Confirm a comparable process implementation, measurable outcomes and proposed delivery team.
- Request a comparable client reference and confirm the delivery team
Source: Official partner profileFacts from the company’s own website and public sources, checked 22 October 2026. Not a ranking.
Shortlisted
Denamico
HubSpot tier: Diamond, per official partner profile
HubSpot implementation practice with financial advisory, architecture/construction and SaaS renewal examples.
HQRemote (HubSpot listing); Minneapolis per one directory
FoundedNot stated
Team11-50 (directory estimate)
Named clientsNot stated on the pages we checked
Partners & badgesHubSpot Diamond Solutions Partner; among the first firms with all five HubSpot CRM accreditations (HubSpot listing)
Services
What stands out
- HubSpot implementation practice with financial advisory, architecture/construction and SaaS renewal examples.
- Voyage Healthcare is identified among client examples.
Research before choosing
- Relevant HubSpot operations capability. Confirm a comparable process implementation, measurable outcomes and proposed delivery team.
- Sector shortlist supported by the cited offering or client listing. Validate the same business model, region and project scope.
- Client association supports sector relevance; request the precise HubSpot project scope.
- Request a comparable client reference and confirm the delivery team
Source: Official partner profileFacts from the company’s own website and public sources, checked 22 October 2026. Not a ranking.
Shortlisted
Heyoo
HubSpot tier: Platinum, per official partner profile
HubSpot lifecycle implementation, sales enablement and customer-experience automation.
HQLondon, UK and Dubai (its description)
FoundedNot stated
TeamNot stated
Named clients200+ organisations helped (company-reported)
Partners & badgesHubSpot Platinum partner; UK's first Aircall Gold partner (company-reported)
Services
What stands out
- Aircall profile documents HubSpot sales/customer-experience onboarding, automation and support.
- HubSpot lifecycle implementation, sales enablement and customer-experience automation.
Research before choosing
- Relevant HubSpot operations capability. Confirm a comparable process implementation, measurable outcomes and proposed delivery team.
- Confirm a comparable implementation reference and delivery team before selection.
- Relevant HubSpot operations capability. Confirm a comparable process implementation, measurable outcomes and proposed delivery team.
- Request a comparable client reference and confirm the delivery team
Source: Official partner profileFacts from the company’s own website and public sources, checked 22 October 2026. Not a ranking.
How this shortlist was made: partners were assessed on category-specific evidence, based on public sources, mainly provider sources. Tier and category evidence are separate. A service page establishes a capability claim, not independently verified delivery quality. Team quality and comparable client references still need checking before selection. Reviewed 22 October 2026. The order is not a ranking. See How We Choose.
How to choose
- Ask for a reference with the same scope, and the same platform version where it applies.
- Confirm who will deliver the work and where they are based.
- Agree what is in scope: setup, integration, training and ongoing support.
- Check the partner's tier on HubSpot's own directory, then read the evidence link on its card.
Run an agency in this category?
Listing is free and review is the same for everyone.