Finance/SCM ↔ Dataverse & customer engagement: 8 Dynamics 365 partners to consider
Eight partners for Finance/SCM ↔ Dataverse & customer engagement: HSO, Hitachi Solutions, sa.global, Avanade, HCLTech, Columbus, Capgemini, AlfaPeople.…
Dual-write or other supported patterns linking operational and CRM records.
| Agency | HQ | Evidence |
|---|---|---|
| HSO | Amsterdam, Netherlands (most listings); one directory lists Veenendaal | Specific integration/product offering |
| Hitachi Solutions | Tokyo, Japan (most listings); US arm in Irvine, California | Broader product / delivery practice |
| sa.global | Brussels, Belgium (one profile); US base in Chicago per another | Broader product / delivery practice |
| Avanade | Seattle, Washington, USA | Broader product / delivery practice |
| HCLTech | Not stated for the practice | Broader product / delivery practice |
| Columbus | Copenhagen, Denmark (Dynamics practice); group HQ listed in Ballerup | Broader product / delivery practice |
| Capgemini | Paris, France | Broader product / delivery practice |
| AlfaPeople | Denmark (partner directory) | Broader product / delivery practice |
HSO
proOPS explicitly uses Dataverse and dual-write.
Services
What stands out
- mfg360 addresses production, warehousing and aftermarket service.
- wholesale360 supports connected distribution and order operations.
- Shopify connector targets Dynamics FO/Commerce architecture.
Research before choosing
- Dual-write scope, supported entities, initial synchronization, custom maps and error recovery. Confirm recent comparable delivery and the proposed team.
- Confirm the regional delivery entity, named consultants and current Microsoft credentials.
- Request a comparable client reference and confirm the delivery team
Hitachi Solutions
Dynamics ERP and CRM implementation practice.
Services
What stands out
- Provider documents Dynamics ERP manufacturing rollouts.
- Dynamics ERP and CRM implementation practice.
- Dedicated financial-services Dynamics capabilities.
Research before choosing
- Dual-write scope, supported entities, initial synchronization, custom maps and error recovery. Current source supports broader practice fit; obtain a category-specific client reference.
- Confirm the regional delivery entity, named consultants and current Microsoft credentials.
- Request a comparable client reference and confirm the delivery team
sa.global
Dynamics implementation for project-driven organizations.
Services
What stands out
- evergreen targets project-driven and professional services firms.
- HomebuilderONE is positioned for residential construction.
- Dynamics implementation for project-driven organizations.
Research before choosing
- Dual-write scope, supported entities, initial synchronization, custom maps and error recovery. Current source supports broader practice fit; obtain a category-specific client reference.
- Confirm the country entity and product team; historical acquisitions do not imply all current sa.global operations are HSO.
- Request a comparable client reference and confirm the delivery team
Avanade
Full-stack Dynamics implementation and support.
Before you choose: Dual-write scope, supported entities, initial synchronization, custom maps and error recovery. Current source supports broader practice fit; obtain a category-specific client reference.
Services
Best at
- Dynamics 365 Finance, Supply Chain, Project Operations, Sales and Service delivery (published coverage)
- Power Platform solutions
- Microsoft-only focus since its 2000 founding as an Accenture and Microsoft venture
Also offers
- Wider Microsoft cloud transformation work
- Large-scale programmes delivered across 26 countries (company-reported)
HCLTech
Dynamics and Power Platform implementation services.
Before you choose: Dual-write scope, supported entities, initial synchronization, custom maps and error recovery. Current source supports broader practice fit; obtain a category-specific client reference.
Services
Best at
- Dynamics 365 Finance and Supply Chain, Sales, Customer Service, Field Service and Commerce delivery
- Industry accelerators such as Dynamics 365 for Capital Markets and Insurance
- 899 Microsoft Business Applications certified professionals (company-reported)
Also offers
- Power Platform solutions
- Broader Microsoft cloud and technology services
Columbus
ERP and customer-engagement implementation practice.
Services
What stands out
- ERP and customer-engagement implementation practice.
- Amy’s Kitchen example addresses Dynamics supply-chain modernization.
- Orangebox case listing describes Field Service implementation.
Research before choosing
- Dual-write scope, supported entities, initial synchronization, custom maps and error recovery. Current source supports broader practice fit; obtain a category-specific client reference.
- Confirm the regional delivery entity, named consultants and current Microsoft credentials.
- Request a comparable client reference and confirm the delivery team
Capgemini
Dynamics implementation and enterprise integration services.
Before you choose: Dual-write scope, supported entities, initial synchronization, custom maps and error recovery. Current source supports broader practice fit; obtain a category-specific client reference.
Services
Best at
- Enterprise integration and API programmes
- Microsoft Dynamics 365 and Power Platform CRM
- Cloud, data and AI at scale
Also offers
- Cybersecurity
- Intelligent industry
- Enterprise management
- Group brands: Capgemini Invent, Capgemini Engineering, frog and Sogeti
AlfaPeople
Dynamics ERP, CRM and industry delivery.
Services
What stands out
- Dynamics ERP, CRM and industry delivery.
- Food ERP offering covers traceability and quality workflows.
Research before choosing
- Dual-write scope, supported entities, initial synchronization, custom maps and error recovery. Current source supports broader practice fit; obtain a category-specific client reference.
- Confirm the regional delivery entity, named consultants and current Microsoft credentials.
- Request a comparable client reference and confirm the delivery team
How to choose
- Ask for a reference with the same scope, and the same platform version where it applies.
- Confirm who will deliver the work and where they are based.
- Agree what is in scope: setup, integration, training and ongoing support.
- Check the partner's current Microsoft partner profile and credentials, then read the evidence link on its card.
- Name the exact Dynamics 365 product and version before you compare partners.
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