Generative AI Development: 4 global agencies to consider
Four global Generative AI Development agencies: EPAM, SoftServe, Quantiphi, Thoughtworks. Sources linked; the order is not a ranking.
Providers shortlisted for LLM applications and agents.
| Agency | HQ | Best for |
|---|---|---|
| EPAM | Newtown, Pennsylvania, USA (third-party sources) | Production GenAI applications within complex enterprise systems. |
| SoftServe | Austin, Texas, USA; engineering roots in Lviv, Ukraine | Custom GenAI products requiring cloud deployment and software integration. |
| Quantiphi | Marlborough, Massachusetts, USA (third-party) | Knowledge assistants and industry-specific GenAI workflows. |
| Thoughtworks | Chicago, USA (founded there, per its site) | GenAI and agentic applications that must work within existing business systems. |
EPAM
Best for: Production GenAI applications within complex enterprise systems.
Combines generative AI development with enterprise software engineering, platform integration and AI platform services.
In this category:
- Production GenAI applications inside complex enterprise systems
- AI platform services and platform integration
Services
Best at
- Production GenAI applications inside complex enterprise systems
- AI platform services and platform integration
Also offers
- Data and AI services: modernization, platforms, decision intelligence
- Digital experience and design
- Ongoing operations and support
SoftServe
Best for: Custom GenAI products requiring cloud deployment and software integration.
Dedicated GenAI offering supported by cloud AI and NVIDIA technologies, alongside product engineering.
In this category:
- Dedicated GenAI offering with cloud AI and NVIDIA technologies
- Custom GenAI products alongside product engineering
Services
Best at
- Dedicated GenAI offering with cloud AI and NVIDIA technologies
- Custom GenAI products alongside product engineering
Also offers
- DevOps and platform engineering
- FinOps
- IoT, robotics and XR
Quantiphi
Best for: Knowledge assistants and industry-specific GenAI workflows.
Dedicated GenAI services and proprietary baioniq platform for enterprise knowledge work.
In this category:
- Dedicated GenAI services and the baioniq platform
- Knowledge assistants and industry-specific workflows
Services
What stands out
- Cloud partner awards listed on its site (AWS, Google Cloud)
- Analyst recognition from Gartner, ISG, IDC and Everest (per its site)
- Own products: baioniq and Dociphi
Research before choosing
- Headcount differs by source
- Analyst rankings are self-reported; verify with the analysts
- Pricing not published
Thoughtworks
Best for: GenAI and agentic applications that must work within existing business systems.
Enterprise AI practice connects business context, data foundations, engineering and operational reliability.
In this category:
- Enterprise AI connecting business context, data foundations and engineering
- GenAI and agentic applications that fit existing business systems
Services
Best at
- Enterprise AI connecting business context, data foundations and engineering
- GenAI and agentic applications that fit existing business systems
Also offers
- Data engineering and analytics
- Product and experience design
- AI/works and Agent/works platforms
- Continuous delivery and engineering practice improvement
How to choose
- Ask how they evaluate answers and handle hallucinations.
- Check security, data privacy and model-provider choices.
- Clarify who owns prompts, tooling and fine-tuned assets.
- Request examples running in production.
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